Hospital Housekeeping SOP Template

Use this template to document your hospital's cleaning and disinfection procedures. Copy it from this page and fill in each section.

What is a hospital housekeeping SOP?

A hospital housekeeping SOP is a standard operating procedure that defines how environmental services staff must clean and disinfect each area of a healthcare facility. Unlike general cleaning procedures, hospital housekeeping SOPs are infection control documents - they specify which products to use, in what order, and at what frequency, to prevent healthcare-associated infections.

The template

Hospital Housekeeping SOP Template

HOSPITAL HOUSEKEEPING STANDARD OPERATING PROCEDURE

Organisation name:
[Your organisation]
SOP reference:
[SOP-HK-XXX]
Version:
[1.0]
Status:
[Draft / Active]
Effective date:
[Date]
Review date:
[Date]
Prepared by:
[Name and role]
Approved by:
[Name and role]
Department:
[Environmental Services / Facilities Management]

SECTION 1 - PURPOSE

What is this SOP for?

[Describe the purpose - typically to maintain a clean and safe environment that prevents healthcare-associated infections across all areas of the facility]

SECTION 2 - SCOPE

Who does this SOP apply to?

[List all roles - housekeeping staff, environmental services officers, cleaning supervisors, contractors]

What areas does this SOP cover?

[List all facility areas included]

What areas are NOT covered?

[List areas covered by separate SOPs such as operating theatres or laboratories]

SECTION 3 - RISK CATEGORIES AND CLEANING FREQUENCIES

Risk Category 1 - High risk areas:

[List areas requiring most frequent cleaning and highest-level disinfection]

Cleaning frequency:
[Specify]

Risk Category 2 - Moderate risk areas:

[List areas requiring standard hospital-grade cleaning]

Cleaning frequency:
[Specify]

Risk Category 3 - Low risk areas:

[List areas requiring routine cleaning]

Cleaning frequency:
[Specify]

SECTION 4 - EQUIPMENT AND PRODUCTS

Required equipment:

[List all equipment required - mops, buckets, microfibre cloths, trolleys, vacuum cleaners, etc.]

Colour-coding system:

[Describe your facility's colour-coding for cloths and mops by area type]

Approved cleaning products:

[List approved products and concentrations]

Products that must NOT be used:

[List any prohibited products]

SECTION 5 - PERSONAL PROTECTIVE EQUIPMENT (PPE)

Standard PPE for all cleaning:

[List minimum PPE required]

Additional PPE for isolation rooms:

[List additional PPE required]

Additional PPE for blood or body fluid spills:

[List additional PPE required]

SECTION 6 - PROCEDURE BY AREA

6.1 PATIENT ROOM - ROUTINE CLEAN

Before entering:

Step 1:
[Check isolation status on door]
Step 2:
[Perform hand hygiene]
Step 3:
[Put on appropriate PPE]
Step 4:
[Prepare trolley and equipment]

During cleaning:

Step 5:
[Sequence of cleaning - describe top to bottom, clean to dirty order]
Step 6:
[High-touch surfaces to clean - list specific surfaces]
Step 7:
[Floor cleaning - method and product]
Step 8:
[Waste removal - bags, bins, process]

After cleaning:

Step 9:
[Remove PPE and dispose]
Step 10:
[Perform hand hygiene]
Step 11:
[Restock room supplies if required]
Step 12:
[Document completion]

6.2 PATIENT ROOM - DISCHARGE OR TERMINAL CLEAN

[Describe the full discharge cleaning procedure - this is more thorough than a routine clean and covers all surfaces, curtains, mattresses, and equipment]

Before entering:

Step 1:
[Confirm room is vacated]
Step 2:
[Remove all linen and curtains for laundering]
Step 3:
[Perform hand hygiene and put on PPE]

During cleaning:

Step 4:
[Remove all waste]
Step 5:
[Clean and disinfect all surfaces from top to bottom]
Step 6:
[Clean mattress - check for damage and report if found]
Step 7:
[Clean bed frame and all bed components]
Step 8:
[Clean all furniture and patient equipment]
Step 9:
[Clean bathroom and toilet area]
Step 10:
[Mop floor with approved disinfectant]

After cleaning:

Step 11:
[Apply fresh linen if required]
Step 12:
[Replace curtains if required]
Step 13:
[Remove PPE and dispose]
Step 14:
[Perform hand hygiene]
Step 15:
[Sign off terminal clean form]

6.3 ISOLATION ROOM - CONTACT PRECAUTIONS

[Describe the additional steps required when cleaning a room under contact precautions - these are stricter than routine patient room cleaning]

Additional requirements:

[List any additional products, contact times, or procedures required]

PPE required:
[Specify]
Cleaning frequency:
[Specify]
Waste disposal:
[Specify]

6.4 ISOLATION ROOM - CLOSTRIDIUM DIFFICILE (C. DIFF)

[Describe specific cleaning requirements for C. diff - typically requiring sporicidal agents rather than standard disinfectants]

Product required:
[Sporicidal agent - specify approved product]
Contact time:
[Specify minimum contact time]
Additional steps:
[Describe]
Frequency:
[Specify]

6.5 OPERATING THEATRE

[Describe theatre-specific cleaning - typically covered by a separate SOP or reference to theatre cleaning protocol]

Refer to:
[SOP reference for operating theatre cleaning]

6.6 BATHROOMS AND TOILETS

Before entering:

Step 1:
[Perform hand hygiene]
Step 2:
[Put on appropriate PPE]

During cleaning:

Step 3:
[Clean and disinfect sinks, taps, and countertops]
Step 4:
[Clean and disinfect toilets - inside bowl, seat, lid, handle, and outside surface]
Step 5:
[Clean and disinfect grab rails and handrails]
Step 6:
[Refill soap, hand sanitiser, and paper towel dispensers]
Step 7:
[Empty and sanitise bin]
Step 8:
[Mop floor]

After cleaning:

Step 9:
[Remove PPE and dispose]
Step 10:
[Perform hand hygiene]
Step 11:
[Document completion]

6.7 CORRIDORS, WAITING AREAS, AND COMMON SPACES

Step 1:
[Remove visible waste and empty bins]
Step 2:
[Dust and wipe horizontal surfaces]
Step 3:
[Clean and disinfect high-touch surfaces - door handles, lift buttons, handrails, reception desks]
Step 4:
[Vacuum or mop floors]
Step 5:
[Spot clean walls and glass as needed]

6.8 BLOOD AND BODY FLUID SPILLS

Step 1:
[Put on appropriate PPE - specify which PPE]
Step 2:
[Apply absorbent granules or paper towels to contain the spill]
Step 3:
[Remove absorbent material and dispose as clinical waste]
Step 4:
[Clean the area with approved product]
Step 5:
[Disinfect the area with approved sporicidal or disinfectant product]
Step 6:
[Remove PPE and dispose]
Step 7:
[Perform hand hygiene]
Step 8:
[Report and document the incident]

SECTION 7 - WASTE MANAGEMENT

General waste:

[Describe waste type and disposal method]

Clinical waste:

[Describe waste type, bin colour, disposal method, and any labelling requirements]

Sharps:

[Reference to sharps disposal SOP]

Linen:

[Describe soiled linen handling - gloves required, bag type, labelling]

SECTION 8 - HAND HYGIENE

Hand hygiene must be performed:

[List the moments requiring hand hygiene for housekeeping staff - before and after each room, after removing PPE, after handling waste]

Refer to:
[Hand Hygiene SOP reference]

SECTION 9 - RESPONSIBILITIES

Housekeeping supervisor:

[Describe supervisor responsibilities - scheduling, oversight, quality checks]

Environmental services staff:

[Describe individual staff responsibilities]

Infection control team:

[Describe infection control team role in housekeeping oversight]

Ward manager or nurse in charge:

[Describe responsibility to notify housekeeping of isolation status changes]

SECTION 10 - TRAINING

Required training before commencing:

[List all mandatory training modules]

Competency assessment:

[How and when cleaning competency is assessed and recorded]

SECTION 11 - QUALITY MONITORING

How is cleaning quality monitored?

[Describe your monitoring method - fluorescent gel audits, visual checks, ATP testing, environmental swabs]

Audit frequency:

[Specify how often audits occur]

Who conducts audits?

[Name the role or team]

What happens if standards are not met?

[Describe the process for addressing below-standard cleaning]

SECTION 12 - AUDIT AND REVIEW

Review frequency:
[How often]
Reviewed by:
[Role or committee]
Triggered review:
[When a triggered review is required - outbreak, new product, regulatory change]

SECTION 13 - REFERENCES

[List all relevant infection control guidelines, national standards, and organisational policies this SOP is based on]

SECTION 14 - DEFINITIONS

Terminal clean:
[Define]
Routine clean:
[Define]
Disinfection:
[Define]
Decontamination:
[Define]
Contact precautions:
[Define]
High-touch surface:
[Define]
Clinical waste:
[Define]

SECTION 15 - SIGN-OFF

Prepared by:
Name:Role:Date:
Reviewed by:
Name:Role:Date:
Approved by:
Name:Role:Date:
Next review:

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What this template covers

  • Purpose

    why hospital housekeeping SOPs exist and what they aim to achieve

  • Scope

    which roles and areas are covered

  • Risk categories

    high, moderate, and low risk areas with cleaning frequencies

  • Equipment and products

    required equipment, colour-coding system, approved products

  • PPE

    standard, isolation, and spill-specific PPE requirements

  • Procedure by area

    patient room routine clean, terminal clean, isolation room, C. diff, bathrooms, corridors, blood and body fluid spills

  • Waste management

    general, clinical, sharps, and linen handling

  • Hand hygiene

    moments requiring hand hygiene for housekeeping staff

  • Responsibilities

    supervisor, staff, infection control team, ward manager

  • Training

    required modules and competency assessment

  • Quality monitoring

    audit methods, frequency, and below-standard process

  • Audit and review

    review frequency and triggered review criteria

  • References

    infection control guidelines and standards

  • Definitions

    seven key terms

  • Sign-off

    prepared, reviewed, approved, next review date

How to use this template

  1. Copy and paste into your document tool

    Copy from this page and paste into Word, Google Docs, or Notion.

  2. Complete the header and Sections 1 to 3 first

    Scope, risk categories, and cleaning frequencies must be agreed with your infection control team before the procedures are written.

  3. Complete Section 4 with your approved products list

    Only include products approved by your infection control team - do not add products from outside your approved list.

  4. Complete Section 6 area by area

    Work through each area type in order. If an area type does not apply to your facility, note N/A and reference the applicable SOP.

  5. Complete Sections 7 and 8 with infection control input

    Waste management and hand hygiene requirements must align with your current infection control policy.

  6. Get sign-off in Section 15

    A housekeeping SOP is an infection control document and must be approved by the infection control team and facility management before it goes live.

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