Self-hosted knowledge base - you choose cloud or local AI

Healthcare Knowledge Management System Built for Your Team

Ask a question. Get an answer from your own healthcare documents, with the source shown when the answer is grounded so your team can check it before acting.

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Knowledge Base

What is a Healthcare Knowledge Management System?

A healthcare knowledge management system is how your organisation stores and retrieves the information your team reaches for every day. The answers are already there - inside your policies, billing procedures, handbooks, and operational documents. The problem is getting to them quickly when someone actually needs one.

Accurez puts those documents into one self-hosted knowledge base. Your team asks in plain language and gets a cited answer back, not a list of files to open.

What is a Healthcare Knowledge Management System?

From document to verify answer

How it works three steps

Add your healthcare documents

Add your healthcare documents

Upload PDFs, plain text, or Markdown files. You can also sync selected Google Drive folders or Notion pages, or paste a public page URL. After indexing finishes, documents are ready to search.

Ask in plain language

Ask in plain language

Type the question the way you would say it out loud to a colleague. No commands, no filters, no special format. Accurez searches across everything you have uploaded.

Get a cited answer you can check

Get a cited answer you can check

You get a direct answer in plain language. If the answer comes from your documents, Accurez shows which document and which section it came from. A confidence level - High, Moderate, or Low - tells your team how strongly the answer is backed before they act on it.

Built for accuracy your team can trust

Every capability below exists in the product today - designed so healthcare teams can trust answers that come from documents they already own.

Cited answers from your own healthcare documents
Accuracy Team Trust

Cited answers from your own healthcare documents

Every grounded answer shows the source document and exact excerpt. Your team sees where the answer came from before acting on it.

Confidence levels that signal how strongly an answer is supported
Accuracy Team Trust

Confidence levels that signal how strongly an answer is supported

Every response comes with High, Moderate, or Low confidence. Your team knows how strongly the answer is backed before they act.

Self-Hosted Healthcare Knowledge Base on infrastructure you control
Accuracy Team Trust

Self-Hosted Healthcare Knowledge Base on infrastructure you control

Accurez runs on your own servers. Your documents and search index stay in your environment. AI provider is your choice, including fully local options.

Plain-language search across policies, billing rules, and SOPs
Accuracy Team Trust

Plain-language search across policies, billing rules, and SOPs

Ask the way you would ask a colleague. Accurez searches by meaning and keyword together so the right document surfaces even when the wording does not match exactly.

Department-scoped assistants for compliance, billing, HR, and Ops
Accuracy Team Trust

Department-scoped assistants for compliance, billing, HR, and Ops

Create separate assistants for different teams, each limited to the documents that team should use. Every team stays in its own lane.

Bring healthcare documents in from upload, Drive, Notion, and the Web
Accuracy Team Trust

Bring healthcare documents in from upload, Drive, Notion, and the Web

Upload PDFs, sync selected Drive folders or Notion pages, or paste a public page URL. Start with the documents your team already has.

Visibility controls for public, internal, and restricted knowledge
Accuracy Team Trust

Visibility controls for public, internal, and restricted knowledge

Each document gets a visibility level. Sensitive content stays in staff-only areas. Public content goes to your help center when you want it there.

Analytics that show where Healthcare Knowledge falls short
Accuracy Team Trust

Analytics that show where Healthcare Knowledge falls short

See which questions came back with no useful source. That tells you exactly which documents are missing or need updating.

Security and audit logging for accountability
Accuracy Team Trust

Security and audit logging for accountability

A filterable log of authentication events, admin actions, and chat activity - with timestamps and CSV export for internal review.

Streaming answers, chat history, and browse-or-ask workflows
Accuracy Team Trust

Streaming answers, chat history, and browse-or-ask workflows

Answers stream as they generate. Past conversations stay in history. Staff can browse articles or ask in chat - both work from the same content.

Built for roles across your organisation

Across healthcare operations, Accurez delivers cited answers from your documents.

Compliance officers
Billing and insurance teams
Operations and admin teams
HR and credentialing teams
Front desk and support staff
Clinical and IT staff

Find the right policy before the audit finds you

When an audit question comes in, your compliance team should not be opening three folders to find the right policy wording. Ask Accurez and get the exact clause from your own uploaded documents - source shown, ready to verify before anything is communicated.

Find the right policy before the audit finds you

Where your healthcare data lives

Accurez runs on your own servers. Your documents and search index stay inside your environment - Accurez does not host your corpus as a default SaaS store.

Your administrators choose the AI provider that fits your organisation's policy. For teams that need generation to stay on the network, a local model (for example via Ollama) keeps chat and embeddings on your own hardware. If you choose a cloud AI provider, prompts and retrieved context go to that provider.

Where your healthcare data lives

Source Citations

Audit Trail

Private Deploy

Local AI Option

Accurez vs Typical cloud knowledge bases

Accurez
Typical cloud
Deployment
Your servers / private environment
Their cloud
Data control
Documents and index on your infra - AI provider chosen by you
Data hosted by the vendor
Answer citations
Source documents and excerpts on grounded answers
Often limited or none
Confidence signals
High / Moderate / Low on responses
Rarely included
AI + browse
Chat Q&A plus article browse/search
Varies
Accurez
Typical cloud
Deployment
Your servers / private environment
Their cloud
Data control
Documents and index on your infra - AI provider chosen by you
Data hosted by the vendor
Answer citations
Source documents and excerpts on grounded answers
Often limited or none
Confidence signals
High / Moderate / Low on responses
Rarely included
AI + browse
Chat Q&A plus article browse/search
Varies

How our Knowledge Base connects with your tools

Bring your documents into Accurez so your teams can search and ask in one place.

Direct Document Upload

Upload PDF, plain text, and Markdown files directly into Accurez.

Articles

Write and publish knowledge articles natively inside Accurez with draft, publish, and version history built in.

Website URLs

Paste a public page URL and Accurez indexes the page content into your knowledge base.

Google Drive

Connect once and sync selected Drive folders. Run sync when you want Accurez to pick up updates from those sources.

Notion

Sync selected Notion pages into Accurez so your existing workspace content becomes searchable.

Coming SoonComing Soon
Confluence
Confluence
OneDrive and SharePoint
OneDrive and SharePoint
Slack
Slack
Zendesk
Zendesk
Expert

See Accurez working live on your own documents

What your session covers:

  • Walk through the full flow from uploading your documents to asking a question and getting a cited answer with source citations in real time

  • See how your internal policies, procedures, and guidelines work inside Accurez with answers pulled directly from your own files

  • Understand how self-hosted deployment works and how your team chooses between cloud and local AI based on your privacy needs

  • Get answers to your specific questions about compliance workflows, document management, and deployment from an Accurez specialist

verified cta

See it working with your own documents

Give your team cited answers from the documents they already have - on infrastructure you control.

Questions Healthcare teams Ask Before Getting Started

How does Accurez handle sensitive information?
Your documents and search index live on your own servers. For stricter privacy, run a local AI model so chat and embeddings stay on your network. If you connect a cloud AI provider, prompts and retrieved context go to that provider.
Is Accurez HIPAA-certified?
No. Accurez is not HIPAA-certified. It can be deployed privately to support your organisation's own compliance program. Talk to your compliance team about your specific setup.
How is this different from ChatGPT?
ChatGPT answers from public internet data. Accurez answers from the documents you index, shows the source when the answer is grounded, and runs on infrastructure you operate.
What types of healthcare documents can we upload?
Policies, billing procedures, vendor contracts, credentialing guidelines, staff handbooks, and EHR or IT runbooks your team already uses.
Can different departments use different content?
Yes. Create separate assistants for each team — Compliance, Billing, HR, Front Desk — each limited to the documents that team should use.
Can we control who sees which documents?
Yes. Every document gets a visibility level — Public, Internal, or Restricted. Admin and User roles control who can manage the knowledge base.
What file formats and sources does Accurez support?
PDF, plain text, and Markdown uploads. Google Drive and Notion sync. Public page URLs. More connectors are coming.
Do we need technical setup?
Yes. Your IT team deploys Accurez using Docker and connects an AI provider. After that, your team just asks questions.
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