Everything Accurez can do
From bringing documents in to getting cited answers out - everything Accurez does
Bring knowledge in
Start with the documents your team already uses. Accurez indexes them automatically so staff can search and ask questions straight away.
File upload
Upload PDF, plain text, and Markdown files. Accurez reads the content and makes it searchable as soon as indexing finishes.
Built-in articles
Write and publish help content directly inside Accurez. Articles go through draft, publish, and archive stages with version history saved automatically. Once published, articles are searchable the same way as any uploaded file.
Website URLs
Paste any public page URL, and Accurez pulls in the content. Useful for policy pages, vendor guidelines, or regulatory documents your team refers to regularly. Refresh one URL or many whenever the source changes.
Google Drive sync
Connect your Drive, choose the folders you want, and Accurez keeps them in sync automatically. If you disconnect, everything already imported stays in your knowledge base.
Notion sync
Connect Notion and pick the pages to bring in. Your existing wiki content becomes searchable in Accurez alongside everything else your team has uploaded.
Sources hub
One admin screen showing every connected source, whether it is syncing correctly, and how many documents each source has contributed.
Organise and control access
Set up your knowledge base once, and it works across assistants, your help center, and your internal workspace without rebuilding anything.
Categories
Build a folder-style category structure so staff can browse topics easily and so you can control which assistants are allowed to search which areas.
Tags
Add labels across documents - Billing, Safety, HR, and so on. Tags let you filter content and set exactly what each assistant is allowed to see.
Visibility - Public, Internal, Restricted
Choose who can see each document. Public content appears in your help center. Internal content requires a login. Restricted content is only accessible to administrators. The system applies these rules automatically based on who is asking.
Bulk document management
Filter your documents by source, visibility, category, or tag. Then publish, archive, delete, retag, or reindex them in bulk - so keeping a large knowledge base tidy does not mean clicking through files one by one.
Indexing lifecycle
Every document goes through queued, processing, and indexed stages. If indexing fails, admins can retry it directly from the admin panel without needing a developer.
Embedding alignment and migration
If you switch the AI model used for search, Accurez detects the change and guides you through a controlled update so search results stay accurate.
Ask and get answers
Staff ask questions the same way they would ask a colleague. Accurez finds the right content and returns an answer from your own documents - with the source shown.
Hybrid search
Two types of search run at the same time - one finds content by meaning, the other by exact words. The results are combined, so your team gets the most relevant answer whether they use the right terminology or not.
Streaming responses
Answers appear word by word as they are written so staff can start reading immediately. No waiting for the full reply before anything shows on screen.
Citations and source excerpts
When an answer comes from your documents, Accurez shows the document name and the exact passage it used - including a direct page link for PDFs when available. Staff can open the original and check before acting on anything.
Confidence - High, Moderate, or Low
Every answer includes a confidence level showing how strongly your own documents support it. High means the evidence is clear. Low means it is worth checking the source before proceeding.
Grounding checks
Before returning an answer, Accurez checks that it is actually supported by what was found in your documents. If the supporting content is thin, it lowers the confidence level or says it cannot find a strong answer - rather than making something up.
Follow-up questions
Staff can ask short follow-up questions, and Accurez carries the context forward automatically. A follow-up like 'and for contractors?' still finds the right content without the person having to repeat the full question.
Chat history
Every conversation is saved so staff can come back to a question they asked earlier. History is personal - each person sees only their own past conversations.
Starter questions
Accurez can show suggested questions in the workspace based on recent activity. Useful for new team members who are not sure where to begin.
Assistants
Create a separate assistant for each team so every group gets answers from the right documents - and nothing else.
Scoped knowledge
Each assistant can be limited to specific categories or tags. A Billing assistant only searches billing documents. A Safety assistant only searches safety content. No cross-contamination between teams.
Help center and workspace.
Point an assistant at your public help center, your internal staff workspace, or both - depending on who the assistant is meant to serve.
Strict or best-effort answering.
Set each assistant to only return answers backed by your documents, or to give a best-effort response when coverage is thin. When nothing relevant is found, a custom message can be shown instead of a vague reply.
Tunable behaviour
Adjust how each assistant responds - how much context it uses, how closely answers must stay to retrieved content, response style, and the system instructions it follows.
Per-assistant AI model
If a specific team needs a different AI model or provider, you can set that per assistant without changing the platform default for everyone else.
Widget binding
Each embeddable widget is connected to one specific assistant. The chat on your public website only answers from the content and with the tone you chose for it.
Workspace and help center
Index your documents once and meet your team on whichever surface fits their work.
Public help center
A branded website for Public content only. Visitors can browse categories, read articles, search, and ask AI questions - without ever seeing internal or restricted content.
Authenticated workspace
Your staff log in and access all the content they are allowed to see. They can browse, search, or ask questions directly - with personal chat history and assistant selection built in.
Embeddable chat widget
Add one line of code to your website, and a chat widget appears. Set the welcome message, restrict it to specific domains, and apply rate limits so it stays under your control.
Admin console
Everything in one place - documents, articles, sources, categories, tags, assistants, widgets, users, AI settings, analytics, security logs, and branding. No separate tools needed.
AI and cost control
You choose the AI that writes the answers, and you can track exactly what it is costing you.
Multi-provider AI
Connect OpenAI, Gemini, Hugging Face, or Ollama for local models. Set your preferred model, API key, and connection details from the admin panel. Test the connection before going live.
Platform defaults and per-assistant overrides
Set one AI provider as the platform default. For any assistant that needs a different model, override it at the assistant level without affecting the rest of the platform.
Usage and estimated cost
See how many tokens are being used per day, per assistant, per model, and per operation - with an estimated cost based on the rates you enter.
Monthly budget
Set a monthly spending limit and a warning threshold. When the limit is hit, Accurez stops processing new chat and embedding requests so you never get a surprise bill.
Enterprise access
Accurez fits into how your organisation already manages staff accounts and access.
Email and password with roles
Standard login with two roles - Admin for managing the system and User for accessing the workspace and knowledge. Admins can create accounts, change roles, reset passwords, and lock accounts after too many failed login attempts.
Organisations
Run multiple separate teams on one Accurez installation. Each organisation has its own members, documents, and assistants. Nothing from one organisation leaks into another.
Single sign-on - OIDC and SAML
Connect Okta, Microsoft Entra, Google Workspace, or any compatible identity provider. Staff log in with their existing company credentials. New accounts can be created automatically the first time someone logs in.
SCIM 2.0 user provisioning
Your identity provider manages Accurez accounts automatically. When someone joins the organisation, their Accurez account is created. When they leave, it is deactivated. No manual account management needed.
Analytics and security
See what is working, find what is missing, and keep a record of who did what.
Retrieval analytics
Track how many questions are being asked, how often answers were backed by your documents vs returned with no source, which questions come up most, and how each assistant is performing. Use this data to decide what content to add or improve next.
Security and audit log
A searchable log of every login, role change, chat event, widget activity, and admin action - with timestamps and a CSV export option for offline review.
System health
A live status view of every component - database, job queues, search index, and AI connections. If something is not working, your IT team sees it here immediately.
Indexing recovery
When a document fails to index, admins can retry it directly from the admin panel. No engineering ticket needed for a simple reindex job.
Platform branding
Replace the Accurez name and logo with your own organisation's branding. Set the name, logo, favicon, and help center footer so every surface your team sees looks like your product.
Self-hosted deployment
Accurez runs on servers your organisation operates - not on ours.
Your data stays on your servers
Your documents, search index, and all application data live in your environment. The standard setup runs a web interface, API, PostgreSQL database, Qdrant search database, Redis job queue, and local file storage - all on your own infrastructure.
Fully local AI with Ollama
If your organisation cannot send any data outside its network, Ollama runs AI models directly on your own hardware. No external API calls, no data leaving your environment at any step.
IT-managed deployment and updates
Your IT team installs Accurez, connects an AI provider, and handles updates. We support the software. Your team manages the infrastructure. Your data never touches our servers.
